State Farm® Insurance Agent David M Rom
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
William McLay
January 26, 2026
"Great service great price Kim is very knowledgeable and helpful"
"Billy, thank you so much. Glad you joined us. "
Bonnie
January 21, 2026
"A simple process over-all. Sam was wonderful and provided a wealth of good information to help me with the transition from my previous auto insurance provider. I highly recommend State Farm if you’re seeking new and competitively priced auto insurance. ;)"
"Thanks for letting us earn your business. So happy Sam was able to make the switch so easy. "
JdnGin
January 16, 2026
"I had the pleasure of visiting the office and everyone I came in contact with was very pleasant. Kim was very knowledgeable and I appreciated the time she took to explain the different products they offer. The best customer service that I have experienced in a very long time. I would definitely recommend this State Farm office for all your insurance needs."
"Thank you so much. That means a lot to us. "
Grandma Lolly
January 6, 2026
"Kimberly Townsend at this office is truly top notch in customer service, kindness, and knowledge. She goes the extra mile and does an awesome job!"
"Kim is the best. So happy we could take care of your insurance needs. "
Donald Isley
January 5, 2026
"VERY CURTIOUS TO ME AN TOOK CARE REAL GOOD NICE JOB"
"Great! Thank you for your business!"
Patrick Scrivens
December 22, 2025
"Kim was very helpful and I even got a free calendar. 😃"
"Glad we were able to help! Enjoy the calendar. Happy New Year!"
Yosev Gómez
December 22, 2025
"Awesome! From the first chat to the very end, the service was just great. Sam was super friendly, knew her stuff, and was really patient. I totally recommend this place. Thanks a bunch for the professional and friendly service!"
"We are so glad you had such a wonderful experience. "
Jon Craig
December 18, 2025
"Great local office with superior service. Brian Murtay is a swell guy too."
"Thanks Jon, we appreciate your business. "
Joseph Hamelin
December 17, 2025
"I have been with State Farm in excess of 20 years and with David Rom for 7 years having transferred my account as soon as i moved to FL. This agency treats you like family Mr Rom is very fortunate to have the team that he has. I get many ads that promise to lower my insurance cost and I ignore them all. Quitting this agency would feel like laeving my family. THANK YOU FOR YOUR SERVICE"
"Mr. Hamelin, we think of you as family too!"
Mischell Hunt
November 25, 2025
"David Rom State Farm Auto Insurance has given us no worry at all about our auto insurance. They take such good care of their insured people. Thank you David and all employees for being by our side."
"Mischell, thank you so much for the kind words. "
Bo Becker
November 17, 2025
"I'm so glad I switch back to david rom state farm, Miss Kim is one of the most kind, very professional , But yet she treats you like family , & That's how you will be treated when you make one of your smartest decisions to join David rom's state farm insurance company , They not only treat you like you should be treated, You become part of their family, Thank you Kimberly"
"Welcome back Bo! We love it when family returns home. "
Karen Neuhart
October 5, 2025
"If you are looking for car insurance at a great price, you have come to the right place. Kimberly was able to get me a fantastic rate for all my needs. I would definitely recommend State Farm for all your needs."
"Thank you, Karen!"
Samantha Botte
September 23, 2025
"This has been one of the best customer service experiences I’ve ever had. The entire process was quick, seamless, and handled virtually, making everything extremely convenient. Kimberly has been outstanding, professional, knowledgeable, and supportive throughout the entire process. I truly appreciate the level of service I received and highly recommend this company. I received quotes from several agencies in Citrus County and this was by far the cheapest. I saved $150 per month by switching to State Farm from GEICO."
"Samantha, we are so glad you had a wonderful experience with our agency. Kim is one of the best. Thank you so much for recommending us. Please do not hesitate to let us know if you need anything else. "
Sean Willard
August 7, 2025
"Amazing customer service! I saved over 50% when I switched from Progressive. Kimberly Townsend is the best in the business if you are looking for insurance coverage for Auto, Life, Home or Boat/RV you need to give her a call today and start saving money! I'd give 6 stars if I could!"
"Sean, so glad we were able to save you money. Yes, we try to do it all, thank you for telling your friends and family. "
Kristi Stout
June 25, 2025
"Michelle was very helpful in submitting my vehicle insurance information over to my car loan company. She was quick, friendly and responsive."
"Kristi, glad we were able to help. Michelle is a great asset to our agency. "
Rickey Shew II
June 6, 2025
"Been with them many years for Life insurance recently switched all my autos over to them. It was an easy and fast process and they were cheeper than my previous insurance for the same amount of coverage."
"Rickey, appreciate the loyalty and glad we were able to save you some money."
The Casual Perfectionist
June 3, 2025
"this is a wonderful office everybody was very polite and helpful answered every question I had and made switching my insurance painless and a great experience for me StateFarm was much more reasonable in price for the same coverage as my last insurer. the agent I worked with Tracy Whitney was wonderful and the most helpful insurance agent i've ever worked with she was able to take care of everything over the phone making it very convenient for me. I am now a very happy StateFarm customer"
"Welcome to the family. We are happy your experience was so positive and convenient. "
Kendra Bostard
May 23, 2025
"After paying outrageous prices for car insurance I decided to switch providers Kimberly at State Farm made the process so easy A dreaded task made simple Thank you Kimberly I would recommend giving her a call"
"Kendra, thanks for the recommendation. We love to make life easier."
Sydney Goswick
May 16, 2025
"Kim Townsend was absolutely excellent! She was so patient, and answered a million questions from me. I really appreciate her help in getting me a more affordable rate than my previous company."
"Sydney, happy we were able to answer all your questions. Kim really knows her stuff. "
Robert Nett
April 28, 2025
"Cannot succinctly express how great of an experience I had transitioning to the Rom team State Farm portfolio. Special acknowledgement to Kim as she provided a very pleasant experience highlighted by proactive follow ups. And...I saved a little coin."
"Mr. Nett, we are glad your experience with our agency was so pleasant. We are always here if you need us. "
Kristin Nunn
April 25, 2025
"Absolutely love this agency and truly love my agent Kimberly thank you so much for all your help"
"Thank you, Kristin! Glad we were able to help with your insurance needs. Have a great weekend!"
Chrystal Shandelier
April 19, 2025
"I think State Farm is a really good insurance company and they help me out a lot because I was over paying with the company I was with they got me much better deal that helps me to save money for my other bills so thanks again State Farm your great."
"Thank you, Chrystal, for letting us know. Glad we were able to help. "
julie Davidson
April 2, 2025
"I was referred to Kimberly Townsend by my daughter in law, made an appt. easy to do. met with Kim and she was the most knowledgeable, experienced, friendly, down to earth insurance rep. that I have ever encountered. Would recommend her to anyone"
"Appreciate the recommendation Julie, so glad Kim was able to make your experience not only worth your while but pleasant. "
Naomi Owen
March 5, 2025
"Michelle Sorenson was very pleasant to work with. She is knowledgeable and helpful with every detail. Michelle handled all our needs, answered all our questions, and we would be happy to recommend her to anyone needing a great agent."
"Thank you, Naomi, for the kind words. "
Cody Galloway
February 28, 2025
"Tracy is the absolute best, has been helping me for over 10 years and I wouldn't trade her for ANYTTHING!! SHE MOST DEFINATELY DESERVES A RAISE"
"Thank you, Cody. Glad Tracy has been so helpful. Please let us know if you ever need anything."